Keith & Lori
Keith & Lori are no strangers to service – they have spent most of their lives serving the public in the field of education. However over the last 3 years, they have deepened their definition of service and hospitality. They are fulfilling a dream by becoming the owners & innkeepers of the Franklin Street Inn Bed and Breakfast in Appleton, Wisconsin.
“We believe in well-being and balanced lives, bringing those values to our guests through comfortable rooms and exceptional meals. We have traveled extensively in the United States. Through this we have learned there are many different cultures and lifestyles, and that everyone deserves to be treated with respect and dignity. Additionally, we enjoy learning about the community and area surrounding us. We are sharing this with others through our blogs, and by providing a high level of concierge service to guests.”
Since their start in 2016, they have served guests from 40 different states, 13 countries, and 5 Canadian provinces. In total, the Franklin Street Inn has had a rich tradition for hospitality for 25 years (Our 25th Anniversary was July 26, 2019). Keith & Lori have impacted the great character of their bed & breakfast by equipping all rooms with smart TVs and free WiFi, adding to the eclectic collection of breakfast recipes,
and bringing in more fine antiques from the local area. They have also expanded the Murder Mystery offerings. These attract locals, corporate teams, overnight groups, and even a birthday party for a Green Bay Packer (ask Keith & Lori to share this story).
“Over the years, we have stayed at a variety of small inns and bed & breakfast establishments. We always enjoyed the warm hospitality and attention of the innkeepers. We dreamed that someday we would own a small inn or B&B where we could offer that same warm hospitality to our guests. After raising our two children and reaching the empty-nest phase of our lives, we decided it was time to follow our dream.”
Keith & Lori’s previous professional experience is seated in the service of the public through education. Lori served as a speech pathologist, primarily in public schools. She loved working with students from preschool to high school. In-fact, she still loves it and continues her work part-time for the local Kaukauna schools. Loving, caring and serving others is a still a daily practice for her as an innkeeper and a speech language pathologist.
Keith worked his way up the ranks as a student affairs professional. He served an array of traditional and adult students at a variety of colleges and universities over the past 30 years. Keith’s career has been assisting others to develop their passion and potential in positive ways. He has assisted students and professionals at many ages and stages of life with their personal and professional development. His focus on student satisfaction lends itself well to providing customer service and satisfaction. Keith has agreed to serve his new colleagues in the lodging industry. He has accepted the role of Secretary on the Board of the Wisconsin Bed & Breakfast Association for 2020-2021.
Kodi, the flat coated retriever/border collie mix, is the other member of the Franklin Street Inn team. He loves people, which makes him a great fit for Keith & Lori’s business. Like most of his canine counterparts he enjoys playing, cuddling, and getting treats. Because the Franklin Street Inn is not a pet friendly building, Kodi is only allowed in the Innkeeper’s Quarters and outside areas. If guests request it, Kodi is sometimes allowed in the parlor. He does love greeting and spending time with guests like Robin, pictured below, petting Kodi in the parlor!
“Our wish is for all future guests to look forward to their stay at this inn, enjoy the experience, and leave with a positive memory. Our goal is to create a comfortable place where you can embrace our motto to “Come as a Guest, Leave as a Friend.”